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Contents Services
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Dedicated contents claims solutions for personal and commercial lines

We provide digital, end-to-end solutions for all types of contents claims from outsourcing support services to innovations including our proprietary contents valuation platform, exclaim.

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866-779-5950
sales@e-djuster.com

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  • I want to submit a contents claim
  • I want to learn more

Value from the start

edjuster delivers tangible value to clients, starting from the very first claim.

  • Tailored digital solutions. Flexible models designed to fit your business needs whether you manage it, we manage it, or a combination. Edjuster is scalable to evolve with your changing requirements. 
  • Streamlined workflow. Single call for adjusters to drive higher productivity and efficiency by as much as 40%.
  • Transparent standards. Predictable, coordinated processes with greater accuracy, full transparency and faster, detailed item descriptions for LKQ valuation matching.
  • Total contents handling. Streamlined triage and determination of restorable vs non-restorable items for improved control and better indemnity management.

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Content claims solutions that fit your needs

By combining a highly trained and experienced ground workforce with advanced technology, we deliver a wide range of high-quality services.

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Digital Solution for High-frequency Claims

  • Dedicated team specializing in high-frequency claims management
  • Guaranteed same-day SLA
  • Cost-efficient service
Selecting from an array of digital solutions

Software as a Service (Saas)

  • Comprehensive database for real-time pricing from sources like Amazon
  • Built in AI tools reduce pricing time by over 40% while ensuring accurate and consistent depreciation calculations
  • Customer portal with 96% adoption rate
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Total Contents Solution

  • Proven expertise enhanced by advanced digital tools to efficiently manage low-frequency, complex claims
  • Determination of restorable versus non-restorable items along with estimates for cleaning or restoration as needed
  • Field service focused with a dedicated "boots on the ground" team for hands-on support and swift, accurate assessments
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Desk Services

  • Personal customer contact to validate lists and deliver exceptional service
  • Pricing for third-party lists, typically covering claims with 50-250 line items
  • Specialty pricing expertise in electronics, major appliances, furniture, collectibles, musical instruments and jewelry

A host of benefits

When you work with edjuster, you work with the best.

  • Licensed, trained and experienced full-time staff providing coverage across North America
  • Proprietary software, exclaim, delivers automated valuation tools for every claim and enables real-time collaboration between adjusters and edjuster
  • Integrated connectivity to industry-leading platforms
  • Seamless pricing uploads to eliminate transcription delays
  • Rigorous quality assurance on every LKQ line
  • Guaranteed performance excellence — if SLA targets are missed, fees are waived
  • Proven, industry-leading settlement track record 
  • Comprehensive analytics and reporting

edjuster is a part of Crawford & Company, the leading global claims management company offering a host of services to meet the needs of organizations large and small. Learn more on Crawford's website:

Contents Loss Adjusting Catastrophe Response Property

Key Contacts

Melanie Hughes, President Edjuster, Crawford & CompanyMelanie Hughes
Melanie Hughes
President, Edjuster
Locations Served
Canada, United States

More information
Doug Grieve, Vice President, Sales, Edjuster, Crawford & CompanyDoug Grieve
Doug Grieve
Vice President, Sales, Edjuster
Locations Served
Canada, United States

More information
Photo of Tyler Sawatzky
Tyler Sawatzky
National Field Manager, edjuster
Locations Served
United States

More information

Resources & Downloads

Data Sheet edjuster Sales Sheet
Data Sheet edjuster Field Inventory Sales Sheet
Data Sheet edjuster Wildfire Sales Sheet

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