The portal is a new way for Policyholders to enter in content items and create a schedule of loss. Available 7×24 to serve millennials and other savvy users that prefer self-service options for claims processing. Adjusters and claim representatives will experience reduced cycle times by removing the need to transcribe paper Schedule of Losses or correct electronic content lists. It also removes the requirement for policyholders to have Microsoft Excel to use the SOL spreadsheet. The policyholder portal will directly upload the content list into exclaim.
exclaim’s Pricing Workﬂow Management enables automatic item classiﬁcation for consistent and accurate depreciation calculations. The automatic pricing delivers a 20% eﬃciency gain. With side by side management of original and replacement items, and the ability to perform bulk actions to expediently handle a large volume of contents—users beneﬁt from a streamlined and simpliﬁed contents pricing process. Additional features of simpliﬁed consolidation of contents and the ability to request a quote directly from the claim page delivers added beneﬁts for end users.
exclaim provides the ability to track expenses with batch receipt handling, so users can capture multiple receipts for each individual item. This enables tracking and enforcing of recoverable depreciation rules. The platform also provides multiple calculation options with built in tax preferences by jurisdiction. Users beneﬁt from a reduction in errors or overpayments with automatic alerts.
exclaim Mobile allows adjusters, contractors and ﬁeld content claims specialists to eﬃciently create content inventory lists while working onsite in the ﬁeld. exclaim Mobile creates greater accuracy and oﬀers a seamless upload capability so the LKQ pricing process can begin without delay. It is proven to improve claims processing productivity by up to 23% vs. traditional methods and indemnity performance up to 18% through access to the industry’s highest quality product data.