EDJUSTER’S EXCLAIM CONTENTS PLATFORM

The exclaim contents management platform offers a full featured, easy to use contents valuation and claims management solution delivered from the cloud as a Software-as-a-Service (SaaS). The system is designed to handle both high severity complex claims and high-volume, small claims – such as break and enter, theft losses.

COMPARED TO OTHER COMPETING PRODUCTS, EXCLAIM DIFFERENTIATES ITSELF IN THAT IT PROVIDES:

exclaim mobile increases productivity

multi-tiered performance

leading search engine capability

current market product database

more claims processed in less time

higher claim settlement closure rates

greater
accuracy

overall better indemnity performance

E-XCLAIM CONTENTS MANAGEMENT

exclaim is the industry’s leading SaaS contents management solution, used by trusted insurers across North America. exclaim provides measurable improvements in content claims handling performance, allowing for significant gains in efficiency, greater LKQ pricing accuracy, increased productivity (faster cycle times) with more claims processed in less time with higher claim settlement closure rates and overall better indemnity performance.
POLICYHOLDER PORTAL

The portal is a new way for Policyholders to enter in content items and create a schedule of loss. Available 7×24 to serve millennials and other savvy users that prefer self-service options for claims processing. Adjusters and claim representatives will experience reduced cycle times by removing the need to transcribe paper Schedule of Losses or correct electronic content lists. It also removes the requirement for policyholders to have Microsoft Excel to use the SOL spreadsheet. The policyholder portal will directly upload the content list into exclaim.

AUTO-PRICING

exclaim’s Pricing Workflow Management enables automatic item classification for consistent and accurate depreciation calculations. The automatic pricing delivers a 20% efficiency gain. With side by side management of original and replacement items, and the ability to perform bulk actions to expediently handle a large volume of contents—users benefit from a streamlined and simplified contents pricing process. Additional features of simplified consolidation of contents and the ability to request a quote directly from the claim page delivers added benefits for end users.

RECOVERABLE DEPRECIATION

exclaim provides the ability to track expenses with batch receipt handling, so users can capture multiple receipts for each individual item. This enables tracking and enforcing of recoverable depreciation rules. The platform also provides multiple calculation options with built in tax preferences by jurisdiction. Users benefit from a reduction in errors or overpayments with automatic alerts.

EXCLAIM MOBILE

exclaim Mobile allows adjusters, contractors and field content claims specialists to efficiently create content inventory lists while working onsite in the field. exclaim Mobile creates greater accuracy and offers a seamless upload capability so the LKQ pricing process can begin without delay. It is proven to improve claims processing productivity by up to 23% vs. traditional methods and indemnity performance up to 18% through access to the industry’s highest quality product data.

Benefits:

  • Seamless inventory workflow optimizes accuracy with non-restorable contents
  • Reduced up-front cycles times with manual data entry elimination
  • Reduced transcription times and elimination of third-party transcription services – resulting in significant cost savings
  • Increased accuracy and efficiency by associating content item images, allowing the contents specialist to provide LKQ pricing
  • Dispute elimination via greater transparency, with presentation of original contents and replacement contents

Get THE EXCLAIM ADVANTAGE

70%

exclaim product search and pricing hit rate

100%

adjuster satisfaction rate

27%

efficiency increases

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edjuster's mission aligns directly with its brand promise for performance excellence guaranteed contents claims settlements.

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Simply put, this promise answers the demands of all parties concerned: insurers, adjusters and policyholders. We’re proud to be aligned with a vision that recognizes the importance of providing unparalleled contents claims services. Practically this translates into accuracy, consistency, improved cycle times, and most importantly, the reassurance of dispute-free insurer and policyholder claims settlements and satisfaction on every claim handled.
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