edjuster Launches Mobile iOS Solution for Contents Inventory and Claims Management

edjuster, a leading North American provider of end-to-end services for the property contents insurance marketplace, announces the launch of its exclaim Mobile iOS solution – a comprehensive Software-as-a-Service (SaaS) contents inventory and claims management solution.

exclaim Mobile is the industry’s most effective Voice Recognition and image capture tool, enabling adjusters and field content claims specialists to complete content inventory claims faster, and with greater accuracy. exclaim provides the always-on ability to complete contents inventory, even in catastrophe situations when there is no cellular data. The Mobile iOS solution allows for greater reliability and consistency of item descriptions and provides a seamless upload capability to the exclaim valuation platform, where the Like, Kind and Quality (LKQ) pricing and valuation process is automatically initiated without delay. exclaim Mobile is an integral part of edjuster’s Insurtech digital end-to-end transformation strategy.

Compared to traditional claims methods, the exclaim valuation platform is proven to improve claims processing productivity by more than 20% and indemnity performance by greater than 15% through access to the industry’s highest quality matching product data and a system capability and workflow designed to promote higher quality self-service descriptions and auto-matching straight through to auto-valuation.

With exclaim Mobile iOS, adjusters and policyholders benefit from:

  • Seamless inventory workflows that optimize accuracy when describing non-restorable contents
  • Reduced up-front cycle times with manual data entry elimination
  • Reduced transcription times with no requirement for third-party transcription services – resulting in significant cost savings
  • Increased accuracy and efficiency by associating content item images, allowing the contents specialist to provide LKQ pricing
  • Indemnity control through scoping and room photographs to capture the conditions of the loss site and freeze the loss.
  • Increased security and privacy through direct integration with exclaim contents valuation and management system
  • Dispute elimination through increased transparency, with original content item and replacement content item for policyholders

“As North America’s leading Contents Company we are committed to continuing to find ways to improve the inventory to valuation to settlement workflow for insurers and their policyholders. exclaim Mobile iOS is the industry’s most accurate and reliable Voice Recognition tool and we are excited to demonstrate the measurable benefits this key aspect of our workflow solution provides”, said Andy Williams, edjuster’s CEO.

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edjuster's mission aligns directly with its brand promise for performance excellence guaranteed contents claims settlements.

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Simply put, this promise answers the demands of all parties concerned: insurers, adjusters and policyholders. We’re proud to be aligned with a vision that recognizes the importance of providing unparalleled contents claims services. Practically this translates into accuracy, consistency, improved cycle times, and most importantly, the reassurance of dispute-free insurer and policyholder claims settlements and satisfaction on every claim handled.
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