edjuster Announces Field Services Expansion to Support Demand for Property Contents Inventory Claims

Industry experts to lead contents inventory, valuation across the US and Canada

NASHVILLE, TN – edjuster, North America’s leading provider of technology enabled end-to-end services for the property contents insurance marketplace, today announced the expansion of its Field Services division for property contents claims. Additional employees across the US and in Western Canada have been added to support the unprecedented demand for residential and commercial contents claim services.

As Insurers seek to deliver better customer service to their insureds with fast, accurate inventory recreation of lost items – they are turning to edjuster for the highest quality inventories, resulting in lower costs, accurate indemnity and reliable analytics.

The company’s inventory process, powered by its exclaim Mobile SaaS solution, and supported by its proprietary Performance Excellence Guarantee is delivered by trained, licensed W2 employees, resulting in greater accuracy in the field, faster. There simply isn’t a more effective and streamlined inventory process available in North America.

edjuster welcomes Francisco Zabala, Field Supervisor, who comes to edjuster with extensive experience in the contents claims industry. Most recently, Francisco was with ClaimsPro as a Branch Manager. The company also welcomes Carl LaRiccia, who has over fourteen years of experience in the insurance claims industry, most recently with USAA insurance. The company has also internally promoted David Robinson and Kevin Dyck, into Field Supervisor positions, to support business scale and the ongoing demands of our respective NA client base.

“I am very pleased with the quality of our claims handling performance and the consistency at which we are able to deliver it. The combining of technology with quality people and performance is key to supporting our continued growth rates at edjuster,” said Andy Williams, edjuster’s President & CEO. “We are committed to the ongoing investment we continue to make in expanding our W2 field inventory workforce with licensing and training. This is an area we recognize as the most important aspect of the end to end contents workflow process and it is therefore critical for us to have the right mix of depth, quality and reliability in our core operating model.”

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edjuster's mission aligns directly with its brand promise for performance excellence guaranteed contents claims settlements.

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Simply put, this promise answers the demands of all parties concerned: insurers, adjusters and policyholders. We’re proud to be aligned with a vision that recognizes the importance of providing unparalleled contents claims services. Practically this translates into accuracy, consistency, improved cycle times, and most importantly, the reassurance of dispute-free insurer and policyholder claims settlements and satisfaction on every claim handled.
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