edjuster​ Releases Guide for High Severity Contents Claims Processing

OTTAWA, ONTARIO—July 29, 2015 – edjuster, North America’s leading contents valuation Company, today released their guide for claimants dealing with high severity claims loss.

For homeowners managing a devastating loss to their home and personal property, in the case of a high severity claim—edjuster has delivered a best practice guide detailing “what to expect” during the process. This tool serves as a reliable reference to those experiencing the challenging and emotional journey of inventorying lost home contents.

Homeowners are often unaware of what to expect following a total home loss, and are in need of expert support and guidance throughout the process. edjuster’s specialized high severity team has developed the guidebook to complement the friendly, fair and non-partisan services that are delivered at the claimant’s time of need.

“I cannot tell you what a relief it was to meet the edjuster team onsite at our home, following a devastating total home loss due to fire. The service that the edjuster team provides is invaluable. The team showed up and immediately put us at ease. They removed the burden and emotional pain of having to inventory our home contents and gave us a sense of calm support, knowing our future would be in good hands”, Karyn Koski, homeowner and claimant of total home loss due to fire.

edjuster works cooperatively with the claimant’s insurance company and follows a standardized methodology to ensure that all items are accounted for and assigned fair market replacement cost value in a fraction of the time it would take the homeowner to complete. This new guide has been developed as a first resource for those coping with the aftermath of a major loss.

“We strive to work openly with claimants, to remove as much of the painstaking task and burden of home inventory as possible,” said Andy Williams, edjuster’s President & CEO. “Many of the claimants we have worked with were in need of a resource or guide to support their journey and this publication is the first in a series that we have produced to make their experience with us as positive as possible.”

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edjuster's mission aligns directly with its brand promise for performance excellence guaranteed contents claims settlements.

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Simply put, this promise answers the demands of all parties concerned: insurers, adjusters and policyholders. We’re proud to be aligned with a vision that recognizes the importance of providing unparalleled contents claims services. Practically this translates into accuracy, consistency, improved cycle times, and most importantly, the reassurance of dispute-free insurer and policyholder claims settlements and satisfaction on every claim handled.
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