edjuster​ partners with Insurance Solutions Group to expand North American presence

NASHVILLE, TENNESSEE and OTTAWA, ONTARIO — edjuster is excited to announce that it has partnered with Insurance Solutions Group (ISG) to advise and assist with the United States market and business expansion.

Stephen Applebaum, managing partner of Insurance Solutions Group, is a subject matter expert and thought leader providing consulting, advisory and strategic M&A services to participants in all segments of the North American property and casualty insurance ecosystem. Stephen maintains a special focus on information technology, claims process improvement, innovation, supply chain and vendor and performance management.

“Due to the much higher complexity and smaller premium base, the property segment has not enjoyed nearly the same degree of innovation and process improvement as has the auto side, and that has been reflected in lower underwriting profits, customer satisfaction and retention and stubbornly protracted claim cycle times. Contents claims has been an area of particular challenge but this is now shifting as a result of partnerships with leading solution providers such as edjuster”.
“We are delighted to have the opportunity to work with Stephen and the highly reputable Insurance Solutions Group. We feel that this relationship, combined with our unique approach to content claims, will be of great value and benefit to the U.S. market”, said Andy Williams, President and CEO edjuster Inc. “Our reputation for fairness and proven success with carriers across all tiers, is unmatched in the industry today.”

The ISG announcement combined with edjuster’s previous launch of a Complex Claims Service Division, (CCSD) to manage the property industry’s most challenging and extreme contents loss and damage claims– reflects edjuster’s experience driven growth and commitment to the North American insurance industry.

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edjuster's mission aligns directly with its brand promise for performance excellence guaranteed contents claims settlements.

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Simply put, this promise answers the demands of all parties concerned: insurers, adjusters and policyholders. We’re proud to be aligned with a vision that recognizes the importance of providing unparalleled contents claims services. Practically this translates into accuracy, consistency, improved cycle times, and most importantly, the reassurance of dispute-free insurer and policyholder claims settlements and satisfaction on every claim handled.
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