edjuster Launches Mobile Solution for Contents Inventory and Claims Management

SAN ANTONIO, TEXAS —Booth #253 at the PLRB Claims Conference— edjuster, North America’s leading contents valuation Company, announces the launch of its exclaim Mobile solution – a full featured Software-as-a-Service (SaaS) contents inventory and claims management solution.

exclaim Mobile is the industry’s most effective Voice Recognition tool, enabling  adjusters and field content claims specialists to remotely complete content inventory claims faster, with greater accuracy and with the ability to operate on a connected or unconnected basis to a cellular or Wifi network. The Mobile solution allows for greater reliability and consistency of item descriptions and provides a seamless upload capability to exclaim, where the LKQ pricing and valuation process is automatically initiated without delay.

Compared to traditional claims methods, the exclaim valuation platform improves claims processing productivity by more than 20% and indemnity performance by greater than 15% through access to the industry’s highest quality matching product data.

With exclaim Mobile, adjusters and policyholders benefit from:

  • Seamless inventory workflows that optimize accuracy when describing non-restorable contents
  • Reduced up-front cycle times with manual data entry elimination
  • Reduced transcription times with no requirement for third-party transcription services – resulting in significant cost savings
  • Increased accuracy and efficiency by associating content item images, allowing the contents specialist to provide LKQ pricing
  • Increased security and privacy through direct integration with exclaim contents valuation and management system
  • Dispute elimination through increased transparency, with original content item and replacement content item for policyholders

Demonstrations of exclaim Mobile will take place at the PLRB Claims Conference, on April 17 – 20, 2016 at booth #253 in the Henry B. Gonzalez Convention Center in San Antonio, TX.

edjuster staff will be onsite with representatives from Amazon, in support of the Amazon Gift Card Fulfillment Program. Amazon Gift Cards, issued through exclaim, enable content claim settlements to be achieved up to three times faster than traditional industry settlement methods.

Attendees of PLRB can also learn about edjuster’s ‘Performance Excellence Guarantee (PEG) Program’, a performance-based approach offered to customers. As the first program of its kind in the area of contents claims handling services, PEG is designed to add incentive to improve consistency and to increase accountability and commitment at the vendor level on all claims handling services performed.

“As North America’s leading Contents Company we are committed to continuing to find ways to improve the inventory to valuation to settlement workflow for insurers and their policyholders. exclaim Mobile is the industry’s first true Voice Recognition tool and we are excited to demonstrate the measurable benefits this key aspect of our work flow solution provides. We are also grateful for the opportunity and platform PLRB provides in allowing us to showcase our products and services to such a tremendous audience”, said Andy Williams, edjuster’s CEO.

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edjuster's mission aligns directly with its brand promise for performance excellence guaranteed contents claims settlements.

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Simply put, this promise answers the demands of all parties concerned: insurers, adjusters and policyholders. We’re proud to be aligned with a vision that recognizes the importance of providing unparalleled contents claims services. Practically this translates into accuracy, consistency, improved cycle times, and most importantly, the reassurance of dispute-free insurer and policyholder claims settlements and satisfaction on every claim handled.
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