07 Dec edjuster announces catastrophe services team proven to provide consistency in claims handling
NASHVILLE, TENNESSEE–(Marketwired) edjuster today announced the formalization of a Catastrophe Services Team (CST) to meet the varied needs of insureds affected by catastrophic weather events, wildfires and earthquakes. The CST is comprised of the most experienced and credentialed field force of employed staff in the contents industry. The team provides skilled, accurate and reliable claims processing after the greatest moments of devastation.
edjuster’s recent and historical experience in managing catastrophic events– including floods, fires and hurricanes—has positioned the Company as the leading Contents Services Company for claims management in response to natural and man-made disasters. With the strength of its proven operating model, combined with its best practice claims handling methodologies, the company was easily able to leverage this strength into the formation of a highly-qualified CST Team.
The flooding that occurred in Burlington, ON on August 4, 2014, and the previous year in two concurrent events in Calgary, AB and Toronto, ON resulted in edjuster managing an unprecedented amount of contents claims processing, while providing a consistently high-level of customer service. The Slave Lake, AB wildfires during the previous year also served as a unique scenario where our non-partisan CST team worked directly with several leading insurer clients without issue or dispute during the claims resolution process.
“During Catastrophe situations as well as day-to-day claims edjuster is a consistently reliable vendor. They are always available to assist and bring professionalism and empathy to any claim”, said Patricia (PJ) Davis Beach, Adjuster, Crawford & Company. “The policyholders feel more at ease and comfortable with the claim process when they are involved. edjuster treats people like people – not just claim numbers.”
Consistently high-quality performance on claims is paramount during a catastrophe situation. edjuster removes the burden of contents inventory from the policyholder by visiting the loss or damage site to compile the contents list, assigns fair market valuations and pricing, and completes the report for the adjusters in a timely manner. edjuster’s proven claims handling methodologies ensures efficient, accurate and friendly claims settlements for both adjusters and their policyholders and a streamlined process for both.